Responsible Gaming at PHP89 — Play Safely, Stay in Control

Our Commitment to Safe Play

PHP89 is committed to providing a gambling environment that is enjoyable, fair, and safe. That commitment is not a marketing phrase — it is reflected in every feature we build. We will never frame gambling as a source of income or a way to solve financial problems. Every game outcome at PHP89 is random; the house holds an edge over every player over time. Play because you enjoy it, and only with money you can afford to lose.

Our responsible gaming framework aligns with PAGCOR's operator standards and focuses on three pillars: giving you control tools before a problem starts, helping you recognise the signs if one develops, and making it easy to get professional help when needed.

Player Control Tools

PHP89 offers the following tools, all accessible from the Responsible Gaming section inside your account settings:

• Deposit limit — set a maximum amount you can deposit per day, week, or month. Once set, the limit takes effect immediately; increases require a 24-hour cooling-off period.
• Loss limit — cap how much you can lose in a defined period. When the limit is reached, play is automatically suspended until the period resets.
• Session time limit — set a maximum single-session duration. You will receive an alert at the midpoint and again when the limit expires.
• Cooling-off period — take a temporary break of 24 hours, 7 days, or 30 days. Your account is suspended for the chosen period and cannot be re-opened early.
• Self-exclusion — permanently close your account. This cannot be reversed. During exclusion, you will be blocked from re-registering with the same details.

Recognising the Warning Signs

Gambling can become a problem gradually. Watch for these signs in yourself or someone close to you:

• Spending more money or more time on gambling than originally intended
• Chasing losses — continuing to play in order to win back money already lost
• Lying to family or friends about how much you gamble or how much you have spent
• Neglecting work, study, or personal responsibilities because of gambling
• Feeling anxious, irritable, or restless when not gambling
• Borrowing money or selling possessions to fund gambling
• Using gambling as a way to escape stress, anxiety, or personal problems

If you recognise two or more of these signs, it may be time to use one of our control tools or to reach out for professional support. Seeking help is a sign of strength, not weakness.

Protecting Minors — Age 21+ Only

Online gambling in the Philippines is strictly restricted to adults aged 21 and above under Philippine law. PHP89 enforces this requirement through identity verification (KYC) before processing any withdrawal. During registration, players self-declare their age; falsifying this information violates our Terms and Conditions and may result in permanent account closure and forfeiture of funds.

If you share a device with younger family members, we strongly recommend using device passcodes, logging out after every session, and never saving your password in the browser on a shared device. PHP89 is not appropriate content for anyone under 21.

Where to Get Help

Professional support for gambling-related concerns is available free of charge in the Philippines:

• NCMH National Crisis Hotline: 1553 — free, confidential, available 24 hours a day, 7 days a week
• In-person: National Center for Mental Health, Mauling Avenue, Mandaluyong City
• PAGCOR responsible gambling resources: available at pagcor.ph

You can also use our self-exclusion tool at any time to immediately suspend your account. Contact live chat or email support to begin the process if you need assistance.